Re: Sim swap no network

Virginiasz · ‎06-02-2021

I have swapped sim yesterday and unfortunately still have no network. Could someone please advise?

Cleoriff · ‎06-02-2021

@Virginiasz

Just keep rebooting your phone. Has your old sim lost service yet? If not use that until it does.

Veritas Numquam Perit

Martin-O2 · ‎10-02-2021

Hey @Virginiasz do you have an update on your sim swap issue?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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Virginiasz · ‎10-02-2021

All resolved now, thank you!

Martin-O2 · ‎10-02-2021

Brilliant! Thanks for confirming @Virginiasz

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

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