Solved: Sim only

Ryanjay · ‎29-05-2019

Hi, just ordered a sim only contract yesterday and awaiting delivery, how long does this normally take? Thanks.

MI5 · ‎29-05-2019

It's 3 months https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎29-05-2019

@Ryanjay

Mine came 2-3 days later. I ordered over the phone.

Hope that helps

Veritas Numquam Perit

MI5 · ‎29-05-2019

Ordered yesterday, posted today, arrives tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ryanjay · ‎29-05-2019

Thank you

Ryanjay · ‎29-05-2019

Also how many payments would it take before I could upgrade to a device with a sim only as it’s a 12 month contract

MI5 · ‎29-05-2019

@Ryanjay

It's 3 months https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ryanjay · ‎05-07-2019

Hi I spoke to o2 and they said I have to wait till November before I can upgrade to handset for o2 refresh why is this..? Thanks.

MI5 · ‎05-07-2019

@Ryanjay

If you read the T&C's I posted above, you'll see it can depend on your credit rating, tariff and paying your bills on time.

If you meet all requirements, you can upgrade in 3 months.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

PhoneChanger · ‎05-07-2019

@Ryanjay if you want a handset you're still within your 14 days cooling period so why not cancel your SIM only tariff and take out a contact with a phone?

O2

Sim only

Name spelled incorrectly

Failing Eligibility after 14 day new customer retu...

STAC Code

Move bill date

S25 pre order delivery date