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Sim lost

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Sjj22
Level 1: Joiner
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on ‎26-08-2024 18:59

on ‎26-08-2024 18:59

Hi how do I get a new sim with the same number , my grandsons phone fell in to water and lost , so can’t log in as wants to send code to phone we no longer have ?!

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madasaf1sh
Level 78: King of Kings
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Registered:

on ‎26-08-2024 19:06

on ‎26-08-2024 19:06

@Sjj22 

 

You will need to call o2 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

 

Guide: How to find help & contact O2 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12242 Posts
  • 73 Topics
  • 3253 Solutions
Registered:

on ‎26-08-2024 19:06

on ‎26-08-2024 19:06

@Sjj22 

 

You will need to call o2 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

 

Guide: How to find help & contact O2 

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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