This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Sim lost

Go to solution
Sjj22
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-08-2024 18:59

on ‎26-08-2024 18:59

Hi how do I get a new sim with the same number , my grandsons phone fell in to water and lost , so can’t log in as wants to send code to phone we no longer have ?!

Message 1 of 2
319 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12469 Posts
  • 80 Topics
  • 3282 Solutions
Registered:

on ‎26-08-2024 19:06

on ‎26-08-2024 19:06

@Sjj22 

 

You will need to call o2 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

 

Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
315 Views
0 Kudos
1 REPLY 1

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12469 Posts
  • 80 Topics
  • 3282 Solutions
Registered:

on ‎26-08-2024 19:06

on ‎26-08-2024 19:06

@Sjj22 

 

You will need to call o2 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

 

Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
316 Views
0 Kudos
Top Kudoed Authors
View All
Top