Sim lost

[Sjj22]

Hi how do I get a new sim with the same number , my grandsons phone fell in to water and lost , so can’t log in as wants to send code to phone we no longer have ?!

[madasaf1sh · Accepted solution]

@Sjj22 

You will need to call o2 and follow this guide Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2