Sim CArd

[Anonymous]

I took out my contract last September and didnt activate the new number. Does the sim disconnect after a certain period of time as I tried it yesterday and it said no service?

Many thanks

[MI5]

It probably never was activated if you didn't get CS to do it at the time.
Call them now to do so http://www.o2.co.uk/contactus

[Cleoriff]

Usually valid for 6 months unless it is used....

[MI5]

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@Cleoriff wrote:

Usually valid for 6 months unless it is used....

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Correct for PAYG sim cards but contract sims will stay on forever (and you will be charged) unless cancelled.

[Anonymous]

Its been paid every month so this shouldnt be disconnected then?
Just contact o2 and it should be ok?

[jonsie]

When you say you didn't activate the new number, did you use your original sim? If you did then it's quite possible that the new sim will not have a number attached to it and may have well been a blank sim. You are using your contract after 7 months??

[MI5 · Accepted solution]

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@Anonymous wrote:
Its been paid every month so this shouldnt be disconnected then?
Just contact o2 and it should be ok?

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Yes, you'll need CS to sort it out for you now.

[Cleoriff]

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@MI5 wrote:

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@Cleoriff wrote:

Usually valid for 6 months unless it is used....

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Correct for PAYG sim cards but contract sims will stay on forever (and you will be charged) unless cancelled.

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Yes...apologies. Skim read the opening post. Duh

[Bambino]

@Anonymous Have you been paying for a contract that you haven't been using for the last 7 months, or are you, as @jonsie asked, using a different sim? If all you're looking to do is use the new sim rather than the old one, you need to do a sim swap. You can't have two sims with the same phone number.