Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Device Plan

I tried to ask this question on Twitter to O2 but no one would answer my question so here it is: I have about £165 left on my device plan with a contract end date of 6/02/2017. If I pay off a bit more of my device plan instead of letting it happen mo...

Resolved! Big Bundle confusion

I've just switched back to O2 from Vodafone where I was on Vodafone freebees. I opted for the £10 Big Bundle tariff, and while I get that you lose the free allowances after the month expires, it seems I've also lost any credit remaining on that £10? ...

Resolved! Failing security check with carphone warehouse

tried to get the S7 on a monthly contract with carphone warehouse and they said i failed their security checks and that i shoud contact o2. I contacted o2 and they said to contact carphone warehouse.. anyone experienced this issue?

Screen Mirroring on the S7 edge

Scroll down from the home page, select the v top right, select Quick Settings at the bottom then it will search for the smart TV.

Resolved! Sim only declined with the reason "velocity decline" after issues entering passport details

Hi, my first post I was after some advice as to what to do in my situation I went into the o2 store today to apply for a 30 day sim only, went through entering the information. I was then asked for my Passport and Driving Licence number, which no pro...

Resolved! Bespoke SIM only deals?

Hi,We have unlocked handsets and are looking for30 day SIM only pay monthlyHaving looked at the deals on offer, none seem to fit our usage patterns (light use)so I would like to know whether there is a customisation option, rather than buying a stand...

50% extra data on big bundles for all customers

Just seen this https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/ might be some help to some one To get 50% extra data on top of your standard Big Bundle tariff allowance for two months you will be entitled to 50% extra UK data on top of your standar...

Resolved! Going from pay and go to montly, big mistake

Hi guys i went from pay as you go to monthly and as soon as the switch had taken place i got all sorts of charges from premium services i didnt sign up too, about ten different ones and the only help 02 could offer was more or less none, saying it wo...

Resolved! 30gb upgrade after 12months?

Hello, as I was looking through upgrade options I got to one that said 30gb unlimited texts and minutes and 12 month upgrade but then I couldn't see anymore details on this. I don't want to pay extra if this may not actually be the case.Thank you, St...

Resolved! Monthly pay.

Hello, I want ask You which documents I need to take phone in Monthly Pay tariff.

O2

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