I joined o2 in may as a new customer, everything was great until 6 weeks ago when a mast was down and I had no coverage for 2 days. Anyway the mast was fixed and my signal came back, but no where near as good as it was. I am not getting any calls, voicemails or text messages through until nearly 24 hours later. I didn't a call from the school asking me to pick my child up as he was ill, it was only when they contacted my parents that I knew anything about it. The voicmail they left me I didn't come though until dinner time the next day over 24 hours later from when they left it. I am livid as this is a issue that is happening daily. No one can get hold of me, a friend of mine who is also on o2 isn't getting texts or phone calls either, until some time later. I have checked the sim in my partners phone and its the same, so its not my phone it is the network that is faulty.
This is the worst network I have been with, I should of stuck with vodafone instead of signing up to what seemed to be a great deal from o2, I am now paying for it in the long run 😞
how do I get this issue sorted out.
