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Shared album on iOS

Gray12452
Level 1: Joiner
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on ‎10-09-2024 22:12

on ‎10-09-2024 22:12

I have spent several hours talking to an apple engineer regarding a shared photo album problem, all protocols for receiving shared albums are on, both my wife and I have iPhone 13s with the latest iOS, since changing over to O2 we have been unable to receive a shared photo album using our kept phone numbers, the Apple engineer has indicated that the problem is more than likely the carrier and wondered if anyone else has this problem. 

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MI5
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‎10-09-2024 22:23 - edited ‎10-09-2024 22:24

‎10-09-2024 22:23 - edited ‎10-09-2024 22:24

@Gray12452 

I can't see how the sim card has anything to do with this?

Surely it shares through Apple ID?

https://support.apple.com/en-gb/108314

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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