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SmiffyG10
Level 1: Joiner
  • 1 Posts
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I need my screen replaced on insurance. This app is getting annoying I can’t get anywhere
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jonsie
Level 94: Supreme
  • 92919 Posts
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You will need to call or use the online form

https://www.o2.co.uk/help/digital-services/o2-insurance

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

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Message 2 of 3
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jonsie
Level 94: Supreme
  • 92919 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

You will need to call or use the online form

https://www.o2.co.uk/help/digital-services/o2-insurance

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Message 2 of 3
375 Views

TallTrees
Level 49: Rootin' Tootin' 
  • 10672 Posts
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Registered:
Hello @SmiffyG10
As information above contact o2 customer services. Good luck and welcome to the o2 community forum.


HAPPINESS IS BEE SHAPED

Message 3 of 3
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