Screen

[SmiffyG10]

I need my screen replaced on insurance. This app is getting annoying I can’t get anywhere

[jonsie · Accepted solution]

You will need to call or use the online form

https://www.o2.co.uk/help/digital-services/o2-insurance

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

[TallTrees]

Hello @SmiffyG10
As information above contact o2 customer services. Good luck and welcome to the o2 community forum.