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Level 1: Joiner
Posts: 1
Registered: ‎30-06-2018
Accepted Solution

Scam

Paid overdue bill by link sent by text, O2 say they haven’t received it, but showing in bank account as paid to O2 UK LTD, any help please
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Posts: 80,280
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Scam

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Level 67: Unsung hero
Posts: 15,343
Registered: ‎31-03-2010

Re: Scam

@Jetjewellry Please take a look at this link: https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

I DO NOT WORK FOR O2



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Posts: 101,924
Topics: 550
Solutions: 12,993
Registered: ‎04-04-2012

Re: Scam

@Jetjewellry this isn't O2 so we can't check your account.

Please call customer services on 202 from your phone or via the numbers on link http://www.o2.co.uk/contactus 

If you can call close to 8.00am in the morning, you should avoid a long wait to speak to them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Scam

[ Edited ]

Hi @Jetjewellry, have you made any progress with this? Was the link directing you to pay in MyO2? Please let us know how you're getting on, and welcome to the forum slight smile

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