Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Billing

I am on the staff tarrif which I pay £16.88 for each month my first bill just come in and its £33 not sure how this is possible as it shows no additional costs as I never go over my tarrif and the bill is showing this as £0 ?? Is this s amistake?

Resolved! Discount offered

Hi, I want to upgrade my phone after buying out my current phone so went to an o2 shop on Saturday to do so. However the one I wanted wasn't in stock.The girl I spoke to said she would add a discount to my tariff and something about coming in to her ...

Resolved! Can I get numbers taken off my bill

Was looking to know if is possible to get numbers taken off my bill

Resolved! Help

I can’t afford my bill at the moment I’m hoping to set up a payment plan. Everytime someone contacts I’m working and can’t call back as I’ve been cut off any suggestions?

Resolved! Sharing Data

Anyone know if you can share your data across to another person if the person isn’t on your account?

Resolved! Upgrading from SIMO to Full contract

Why does it say on the website’s t’s and c’s for upgrading from simo to o2 refresh that it’s after 3 months, yet when you go to do so they say its after 6 months?

Resolved! Anyone received their free samsung tablet yet?

Has anyone actually reveived their free samsung tablet yet? I have waited a Mnoth and still not recieved mine, Crazy to think they had big card board posters advertising this great deal but mae you wait what seems forever to receive the free gift....

Resolved! Have i been eccepted for a phone conreact

Hi I'm a bit worried, I applied for a phone contract and o2 took money from my bank and sent me a contract of agreement but I still haven't heard wether iv been eccepted or not. Can anyone help me please.

Resolved! Ordered phone Monday 2nd of July. Still no update or tracking

Ordered phone Monday 2nd of July. Still no update or tracking

Account moved to Aerial without my knowledge

Hoping someone on here can offer some advice on this. I've just been into my local O2 store to get a new phone, to be told they couldn't do anything because I'm halfway through a 2 year business contract. This was news to me. They phoned customer ser...

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