Pay Monthly
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21861 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 207818 Views
  • 2 replies
  • 2 kudos

Resolved! No network

No data my daughter can't ring me or nothing will we be getting compensation for it being down all day

Donna by Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos

Resolved! No signal or 4g for 12hours but O2 managed to send my 4 bills

How come we have been out of signal and 4g for 12hours now but O2 have managed to send me a text to say my 4 bills are ready to view!!!Hope they are not excepting us to pay for the lack of service

Network by Level 1: Joiner
  • 718 Views
  • 2 replies
  • 0 kudos

Resolved! Unwanted Voicemails from O2

Hi, I wonder if anyone has the same problem? For months I have been receiving voicemails from O2 stating " this message is brought to you from O2" this is then followed by the Speaking Clock!!!!You might think of this as mildly irritating , however, ...

Resolved! No Service

I’m not having any serving on my device since this afternoon. I have restart my phone twice now.!! What is going on??

PandulaA by Level 1: Joiner
  • 897 Views
  • 2 replies
  • 0 kudos

Resolved! Netflix Offer

I upgraded to a tariff recently that included free Netflix but they haven't sent me anything. Does anyone know what you need to do to get the Netflix?

Caz5000 by Level 1: Joiner
  • 1001 Views
  • 5 replies
  • 0 kudos

Resolved! No network Daventry Northants ????

No network Daventry NorthantsCannot get hold of anyone at o2 very angry

Nb1 by Level 1: Joiner
  • 920 Views
  • 5 replies
  • 0 kudos

Resolved! Network down - any community ETA's based on past experiences?

I know this is a community run forum so i can't get any official ETA on when it will be fixed but is there a ballpark time anyone can give based on past expierences? Are we looking at Minutes, hours, days, weeks? It only just hit me now, made a call ...

Sky by Level 1: Joiner
  • 1148 Views
  • 7 replies
  • 0 kudos

Resolved! O2 down

When will service be restored, absolutely disgusting that it hasn't been resolved yet or contacted with updates

Db by Level 1: Joiner
  • 767 Views
  • 4 replies
  • 0 kudos