Solved: O2 Open & Friends and Family discounts

Laura · ‎23-07-2018

How long does it take to get the discount added. I have had a text saying it’s been added but not on the bolt on.

MI5 · ‎23-07-2018

You will see it after your first bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-07-2018

You will see it after your first bill is generated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Laura · ‎23-07-2018

The bill has already been generated it was on the 16th. But payment has been taken yet. Does that count

MI5 · ‎23-07-2018

You only get it from the second month anyway so it might not update until bill is paid but best to call customer service to check it out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Laura · ‎23-07-2018

Thanks for your help. Will do 👍🏻

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