Scam call

[Kirst]

Hello so I got a scam call of someone trying to tell me that after checking my pay I had missed played tax, after working out this was a scam call, I hung up, however I've been charged £77 for the ringing me. Am I able to get this money back. Thank you

[MI5]

You'll have to call O2 to ask https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[jonsie]

A warning for everyone!

[Bambino]

Yes definitely, @jonsie.  If I don't recognise the caller, I don't answer. If it's a call I should take because it's important, they'll leave a voice mail.

[Cleoriff]

There are some terrible scum out there who will take advantage of this awful situation.

HMRC have put put a warning about it here

https://www.icaew.com/insights/tax-news/2020/mar-2020/covid19-hmrc-warns-about-scam-emails-and-texts 

Although this relates to texts and emails, they are obviously going for calls now!!

[pgn]

But very annoying where a medical practice calls you from a "Number withheld" line - hospital switchboards too are often programmed this way. 

The NHS telecoms contracts admins should make this fix a priority, at least to transmit a base CLI that matches the main hospital number or a centralised number.

GP practices should tell their telecoms provider the same thing. 

Withholding a number is not the best way to mask the direct extension number of individual GP's or Practice Nurse's desk phone details.