SMS Marketing Harassment

[Anonymous]

I am having an issue with O2 sending me text messages for marketing purposes, despite me telling them repeatedly I don't wish to get these.

I've replied STOP to 2220 more than once and also been on direct chat with O2 staff. They tell me all marketing messages have been turned off on my account and yet I'm still getting the damn things.

I see this as harassment and am seriously considering leaving O2 when my contract expires, which is a shame as I've been with them for nearly 10 years.

Has anyone else had this issue?

Thanks,

Pete.

[adamtemp64]

@Anonymous to balance the argument.

I only get emails and sms relating to my bill as I opted out via my-o2 of all marketing communications for all my devices.

It is a very simple process .

Can I ask have you followed the full complaints process as per this link http://www.o2.co.uk/how-to-complain

[Anonymous]

Too right. 
I am no longer a customer and I feel bullied and harrassed. I have to leave my phone off now, because I feel it is no longer my phone. It is a devise for O2 to send me rubbish on. 

Aghhhhhhhhhhhhhhhhhhhh.

If you are still getting harrased write to the company, and get it court injuction. It will cost, but whatever the cost it will be money well spent. 

Given the numerous times I have asked them to stop, and they have refused, I am sure I will win the case anyway.

[jonsie]

Strange, been with O2 for 18 years and I only get Priority and O2 more texts which I haven't opted out of.

[adamtemp64]

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@jonsie wrote:

Strange, been with O2 for 18 years and I only get Priority and O2 more texts which I haven't opted out of.

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Have to agree @jonsie

[MI5]

I've opted out in My o2 and only get notifications of my bill too.

[Cleoriff]

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@MI5 wrote:
I've opted out in My o2 and only get notifications of my bill too.

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As do I.....never any harrassment from anyone....

[MI5]

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@Cleoriff wrote:

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@MI5 wrote:
I've opted out in My o2 and only get notifications of my bill too.

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As do I.....never any harrassment from anyone....

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Are you sure about that ? 😛

[Cleoriff]

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@MI5 wrote:

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@Cleoriff wrote:

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@MI5 wrote:
I've opted out in My o2 and only get notifications of my bill too.

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As do I.....never any harrassment from anyone....

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Are you sure about that ? 😛

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Good point. I will re-phrase that ....I never get marketing text harrassment