Abuse

HRH · ‎21-11-2024

Hi people

I'm going through a bereavement and I'm suffering harassment from a 'family member' 🙁 I would like to change my phone number, can I do this online or do I have to order a New Sim?

MI5 · ‎21-11-2024

@HRH

Just order a new free sim from here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Or contact O2 to change number.

Guide: How to change your mobile number

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎21-11-2024

@HRH Rather than having to go for the drastic measure of changing your number you can report the abuse to O2 and block the number.

If someone is sending you harassing texts, forward that number to 7726

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2

HRH · ‎22-11-2024

Thank you muchly

HRH · ‎22-11-2024

Thank you Bambino

MI5 · ‎22-11-2024

Welcome @HRH

Hope you find a way to stop the harassment soon.

Best wishes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎22-11-2024

You're welcome @HRH. Sorry for your loss.

I DO NOT WORK FOR O2

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