I joined O2 on 4th Sep on a sim only contract. I gave my PAC code and was due to switch over yesterday. My EE sim switched off at 4pm so I put my O2 card in then spent the rest of the day switching on and off expecting my old number to switch over. Fast forward to this morning still nothing , when I rang anyone , it was coming from the O2 number.
I called O2 who said they would investigate. They got back to me a few hours later and said the "port had stuck" and they would push it through and it would take 2 to 24hrs...
About 2pm today , the O2 number switched off and I spent the rest of the day switching the phone on and off like a strobe light...
Nothing ... No signal, no data , no connection and I get the error SIM not provisioned every now and again. I've removed the SIM , reinserted.... NADA... I appreciate that it's not been 24hrs but given what's happened until now , I'm not confident it's going to fix itself...
Both numbers are now switched off
Going to have to call them tomorrow morning but open to any suggestions as to how I can maybe kickstart getting my phone working again... Using a Samsung note 10 plus.... 2 days now without my phone , which, when I need it for work is an absolute pain....
.gif)
