About CJ2020

CJ2020 · 08-09-2020

I joined O2 on 4th Sep on a sim only contract. I gave my PAC code and was due to switch over yesterday. My EE sim switched off at 4pm so I put my O2 card in then spent the rest of the day switching on and off expecting my old number to switch over. F...

CJ2020 · 05-09-2020

I recently (3/9) rejoined O2 after many years with EE taking up a pay monthly contract. I've had to call customer services a couple of times since then and noticed that their customer service line is almost designed to direct you to online help then ...

CJ2020 · 11-11-2020

Having recently moved to O2 from EE , I've seen a drastic reduction in the speed of my data connection. Similar to you, my phone can show the 4g signal but web pages won't load. Having read some posts from those more knowledgeable on here, it's most ...

CJ2020 · 10-09-2020

Thanks for your help and quick replies , appreciate it 

CJ2020 · 10-09-2020

Phone finally started working today around 4pm. I received an update from the Twitter media team that the disconnection of the account took longer than expected. It was disconnected and then reconnected this afternoon. A DM from them at 430pm advised...

CJ2020 · 09-09-2020

Still no signal , latest is I was advised at 11am today was that they would try disconnect the account for 2hrs then reconnect as from their end , the port had gone through but obviously something had gone wrong as I didn't have a signal. Hopefully t...

CJ2020 · 09-09-2020

Thanks very much ! Got through and waiting on a call back ...

O2

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SIM not provisioned porting issues

Customer service

Re: Phone shows 4G but no internet available

Re: SIM not provisioned porting issues

Re: SIM not provisioned porting issues

Re: SIM not provisioned porting issues

Re: SIM not provisioned porting issues