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Roaming

Jam3
Level 1: Joiner
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Hi, am i covered for roaming in turkey? As it is not working and was told on the phone i have roaming for turkey which should be included

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pgn
Level 76: Forum Legend
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If you are on an O2 Ultimate Plan, you are covered:

https://www.o2.co.uk/ultimate-plan

And your SIM settings APN may need to be changed to "mobile.o2.co.uk" if you have an iPhone, assuming you have roaming and data roaming enabled on the phone.

Otherwise contact O2 to remove the Roaming Bar on your account, Guide: How to find help & contact O2 has all the ways you can do that.

If not on an Ultimate plan, this will tell you what options you have: 

https://www.o2.co.uk/international/using-your-phone-abroad

Good luck, @Jam3.

 

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jonsie
Level 94: Supreme
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Registered:

pgn
Level 76: Forum Legend
  • 38600 Posts
  • 241 Topics
  • 1736 Solutions
Registered:

If you are on an O2 Ultimate Plan, you are covered:

https://www.o2.co.uk/ultimate-plan

And your SIM settings APN may need to be changed to "mobile.o2.co.uk" if you have an iPhone, assuming you have roaming and data roaming enabled on the phone.

Otherwise contact O2 to remove the Roaming Bar on your account, Guide: How to find help & contact O2 has all the ways you can do that.

If not on an Ultimate plan, this will tell you what options you have: 

https://www.o2.co.uk/international/using-your-phone-abroad

Good luck, @Jam3.

 

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