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Lucy · ‎17-09-2018

How do I register my mobile for roaming when I go abroad?

MI5 · ‎17-09-2018

You shouldn't need to do anything except make sure you turn roaming on in your phone settings, however, occasionally we hear of problems, so it's worth you calling 202 to check everything is set up OK on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-09-2018

You shouldn't need to do anything except make sure you turn roaming on in your phone settings, however, occasionally we hear of problems, so it's worth you calling 202 to check everything is set up OK on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Lucy · ‎18-09-2018

Thanks for that. I had to ring as you suggested but all is in place now.

MI5 · ‎18-09-2018

Good to hear. Enjoy your trip

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎18-09-2018

Good to hear you're all set-up, @Lucy Whereabouts are you heading?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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