cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming access

nickholmes
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am Roaming in South Africa (O2 extended zone) and have the bolt on. Although this worked for the first few days in Johannesburg, I am elsewhere and no longer get the 4G signal. It's generally available here so why do I not get it?

Nick

Message 1 of 5
785 Views
4 REPLIES 4

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@nickholmes 

 

It will be down to the local network, as if you Get 4G ,5G or 3G is down to them, and has bod all to do with o2... 

 

Try one of the other SA networks, such as Vodacom or MTN, CellC or 8ta and see if you get 4G back. but bare in mind 4G is only available in less than 90% of SA and 5G is in 2 places..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
777 Views

nickholmes
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks, but my wife with EE gets 4G fine via Vodacom SA but if I select that I get Can't Connect, so what is preventing me?

Message 3 of 5
751 Views

nickholmes
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

In fact I can't connect to any network shown as available

Message 4 of 5
750 Views

pgn
Level 77: Grand Master
  • 39900 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

Then try to connect to one of those showing as Forbidden, as per this advice in Guide: Roaming MegaGuide @nickholmes :

  • Forbidden Networks: If you're struggling to connect to any of the roaming networks showing as available, another option is to try and manually connect to any networks showing as forbidden.
Message 5 of 5
749 Views