Return accessory

Wendy3 · ‎30-03-2020

I would like to return an accessory, how would I go about it? It states I have 14 days to do this but have been given no instructions as to where to post it.

Cleoriff · ‎30-03-2020

Hi @Wendy3

You have to contact customer services Guide: How to find help & contact O2

Veritas Numquam Perit

MI5 · ‎30-03-2020

@Wendy3

Help here https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎30-03-2020

All here @Wendy3

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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