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Monthly to sim only

Hayley3
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I want to go from monthly to sim only and keep my number how do you do it online because phone lines are busy
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MI5
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@Hayley3 

Simply choose the UPGRADE to sim only in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2James
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If you have the my o2 app, you can change from Monthly to SIM only via upgrading your tariff through the my o2 app.
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O2James
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Simply choose the UPGRADE to sim only in your MyO2 http://www.o2.co.uk/myo2
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MI5
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Thanks for confirming @O2James slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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martin2
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hi ive just changed to a sim only contract but wanted to keep the same number... will a new sim be delievered to me or will the current sim just get upgraded.. bit confused as it didnt ask for my address and now worried it may turn up at my old address.. wondering how to change this if a new sim will ve delivered. 

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O2James
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If you upgraded you current account from monthly to SIM only you retain your current SIM and use as normal. You tarriff will change to your choose tariff.
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MI5
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@martin2 

Your tariff will be changed on the system so your current sim will carry the new details.

No need to change sim cards, just carry on as normal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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martin2
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Thank you.

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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 10
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