Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Online spend cap

Hi there,I’m wondering if you can apply a spend cap online?

Enforcement and temination notice

Hi all,After more years than I care to mention, I decided to leave o2 and move to GiffGaff using the easy route of sending a text to receive my PAC etc. I still had an amount to pay for my handset, which I assume would appear on my final bill and wou...

Resolved! SIM card contract progress

I have ordered a SIM card contract 4 days ago I received the email the day of purchase to say we will email or text the progress of the SIM card but I have not yet received an email 4 days later how do I found out if my contract only SIM card is on i...

Phone going directly to voicemail

I have a new Moto g7 power. The phone was only ringing 4 times before going to answerphone. I googled how to extend the ring length and the advice was to dial this code into the phone **61*901*11*30# which I did. Now the phone doesn't ring at all it ...

Changing networks%205days%20later%20phone%20is%20still%20not%20working

Has anyone else had problems changing networks to o2 5 days later my phone is still not working

Transferring a phone number from an iPhoneX to iPhone 11

I upgraded from an iPhoneX to an iPhone11 just before Christmas. The new phone is working fine except for the fact that the phone number hasn't yet transferred to the new machine. I was led to believe that this would happen automatically after 4-5 wo...

Extra Data

HiI’m new to this forumI have just opened my O2 app and I noticed I have 15 gig of data more than usualWhy would this be?

what are landing charges

What exactly are landing charges?

Resolved! Pay monthly sim only

Hi I got confirmation of first sim on its way new telephone number!! Great;But I ordered two sims any idea on second sim contract?Kind regardsLynette templeton (ms)

How do I change bank account for dd payments?

How do I change the bank account my direct debit comes from to another bank account? [Edited to make topic title clearer]

O2

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