Restrictions on mintues lifted?

[Mark_E]

I keep reading in the press that free minutes have been made unlimited for those who have limited call minute contracts. I've noticed that I'm very close to going over my 500 minute allowance. Can someone please confirm that there won't be call charges applied (UK calls to landlines and UK mobile numbers)

Thanks

[MI5 · Accepted solution]

@Mark_E 

Official announcement in the covid 19 help Guide: Coronavirus Community Help and Support 

[gmarkj]

Yes all pay monthly contracts have been given unlimited minutes.
Pay Monthly: Lifting the limits on voice call allowances for our Pay Monthly consumer customers. UPDATE: We are extending unlimited calls to standard UK numbers for another 30 days till 31st May. Your tariff won’t change, these calls will just show as free of charge on your bill and in My O2.
https://news.o2.co.uk/2020/03/30/o2-lifts-the-limit-on-voice-calls-so-pay-monthly-consumers-can-stay...
https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094#M336...

[TallTrees]

Hi @Mark_E
I had a text message from o2 giving me unlimited calls to April 30th then another text saying extended for another 31 days
This will show as free calls on your bill
That's all I understand. (Not premium rate)
Best wishes and welcome to the o2 community forum TALLTREES

[Mark_E]

Hi folks,

Many thanks for the confirmation. I was just a little suprised to see that my minutes were close to running out! I can stop panicing now!

Best wishes.