03-05-2023 16:27
03-05-2023 16:39 - edited 03-05-2023 16:40
03-05-2023 16:39 - edited 03-05-2023 16:40
First of all you need to report the phone lost. O2 will send a replacement SIM
As to a replacement phone you may be able to claim on insurance. If not and your phone is still under contract you will need to pay it off and take out a new contract.
Alternatively source a phone either new or second hand elsewhere.
Guide: Lost or Stolen O2 Device? - How to Report it
03-05-2023 16:38
You have insurance ?
https://www.o2.co.uk/help/digital-services/o2-insurance
If not with O2, check home contents insurance etc.
If not, you'll need to buy a new phone https://www.o2.co.uk/shop or Amazon, eBay, CEX etc.
03-05-2023 16:39 - edited 03-05-2023 16:40
03-05-2023 16:39 - edited 03-05-2023 16:40
First of all you need to report the phone lost. O2 will send a replacement SIM
As to a replacement phone you may be able to claim on insurance. If not and your phone is still under contract you will need to pay it off and take out a new contract.
Alternatively source a phone either new or second hand elsewhere.
Guide: Lost or Stolen O2 Device? - How to Report it