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Replacement Apple Watch link to data plan

KenT2020
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on ‎06-05-2020 17:50

on ‎06-05-2020 17:50

I’ve obtained a replacement Apple Watch through my insurers when the screen on my contracted watch smashed. I now cant link to my data plan - get cannot contact server message.
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MI5
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on ‎06-05-2020 18:30

on ‎06-05-2020 18:30

@KenT2020 

Your old one needs to be removed from your account.

Call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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KenT2020
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on ‎06-05-2020 18:53

on ‎06-05-2020 18:53

Thank you M15 that will be interesting in the current climate lol, Cheers anyway!
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MI5
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on ‎06-05-2020 19:27

on ‎06-05-2020 19:27

Always a challenge 😉
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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KenT2020
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on ‎06-05-2020 23:25

on ‎06-05-2020 23:25

All sorted now thank you for your help. K
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MI5
Level 94: Supreme
In response to KenT2020
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on ‎06-05-2020 23:36

on ‎06-05-2020 23:36

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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