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Jazz2
Level 1: Joiner
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Cracked screen

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MI5
Level 94: Supreme
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@Jazz2 

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Also check with phone manufacturer and local repair shops.

You may also have insurance through your contract, bank, or house insurance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 36: Perceptive
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Another alternative @Jazz2, depending on the make, model condition and age of your handset and of your future intentions, is to sell your handset on eBay.  

My experience is that defective devices sold "For spares or repair" sell quickly, as long as your aspirations in terms of sale proceeds are reasonable. 👍 

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