Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Terminate Contract

Does anyone know how I can terminate a contract? My 24 months are up and I no longer use this number. is there a way of doing it without having to ring up?

PLT0207 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Help! Enforcement and termination letter

Looking for some advice and help please. I done an upgrade online with click and collect at an O2 store. I went to collect my phone but wasn’t given it as my account is in my maiden name so told the store to cancel it which they said they did. On 2 o...

Resolved! Advisor

How do you talk to an advisor? 

Resolved! Phone bill

Hi can give me a call urgently please. 

Tasheem by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! pay monthly phone deals for international students

Hi! I am an international student and I moved to UK 3-4 months ago. I want to make a phone deal, I mean to pay monthly for both a phone and the card. I tried to do it but a previous uk address is needed. As an international student, I don't have. Wha...

vasiliki by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Transfer of old number to new provider

Does anyone know how I transfer my old number to my new provider, O2. I gave them the PAC when I ordered the phone

Lynne08 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! bill

can i ask for the price of the for the phone contract, the apple whacth and both insurance and the extra disney

Isabel29 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Not registered on network

Just received a new Samsung s21 5g. I've transferred all the data from my old Samsung, requested the sim swap but neither mobile is working for calls or messages. My old Samsung connects to WiFi at home ; the new one won't. Both phones saying "not re...

Maglil55 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! iPhone 13 Stock

I placed an order for the iPhone 13, the site still says there is stock but I got an email saying it’s actually out of stock. Do you know when the restock will be and when I can expect my order?

Aimee11 by Level 1: Joiner
  • 1 replies
  • 0 kudos