Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My number doesn’t work - no data

Can you check this line for me urgently? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Cost

The cost is getting too expensive and I am wishing to move to a cheaper provider

I need a new SIM card as I lost my old one

I need a new sim as my old one is lost how do I go about this

Sons account

I pay for my sons account but cant see it on my account to pay. can you help?

Cancelling air time only

Hey, I have a year left to pay on my device plan but was wondering if now I have paid 2 years off, can I cancel the airtime? I read somewhere you can do this but can't find that post now.I want to keep paying the device plan monthly but I want to can...

Unrecognised charge

I have a charge for a telephone call to USA number I do not recognise. Can you explore?

I haven't received my sim card

I haven't received my sim it was due on the 14th June and I've been billed the cheek

Query

1. If I cancel my rolling plan for 3 months and buy it after that, will my sim number change ??? 2. Can I switch from a rolling plan to a pay as you go plan ?

No help and not good enough error on my account

I have had multiple conversations to customers services after I could get through to an actual person. Moved to different departments people struggling why there is an error on my account as my accounts in green yet after an upgrade stating I owe mon...

Cancel contact

I want to cancel my contract

O2

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