Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 241169 Views
  • 2 replies
  • 2 kudos

My number doesn’t work - no data

Can you check this line for me urgently? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

SCFung by Level 1: Joiner
  • 243 Views
  • 2 replies
  • 0 kudos

Cost

The cost is getting too expensive and I am wishing to move to a cheaper provider

Grahamgb by Level 1: Joiner
  • 294 Views
  • 3 replies
  • 0 kudos

Sons account

I pay for my sons account but cant see it on my account to pay. can you help?

Ju12345 by Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

Cancelling air time only

Hey, I have a year left to pay on my device plan but was wondering if now I have paid 2 years off, can I cancel the airtime? I read somewhere you can do this but can't find that post now.I want to keep paying the device plan monthly but I want to can...

JaneyBees by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Unrecognised charge

I have a charge for a telephone call to USA number I do not recognise. Can you explore?

Dot2 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Query

1. If I cancel my rolling plan for 3 months and buy it after that, will my sim number change ??? 2. Can I switch from a rolling plan to a pay as you go plan ?

Pallavi by Level 1: Joiner
  • 251 Views
  • 2 replies
  • 0 kudos

No help and not good enough error on my account

I have had multiple conversations to customers services after I could get through to an actual person. Moved to different departments people struggling why there is an error on my account as my accounts in green yet after an upgrade stating I owe mon...

SMCD1234 by Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos