Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Advice on how to add Disney plus over phone

Hi, I'm trying to add Disney plus to my monthly tariff through priority but the o2 site keeps telling me it can't display the deal. Any help would be appreciated please?

Dinny1878 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Phone

Paid my bill twice and my phone still not working 

Resolved! New customer cant get through to O2 on 202 !!!

All i want to do is keep my old number and cant get through to anyone at O2 on 202 to give them a PAC number. Not at all happy with O2 now and wish I never decided to move over to them. What can i do now??

Sub_Virk by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Mobile Phones Direct & VOLT

Hi everyone, I'm a current o2 use on a sim only tariff and the contract has expired. if I purchase a 2 year contract directly for an iPhone 12 through Mobile Phones Direct, will I still be able to take advantage of the VOLT offer e.g. contract is for...

ttam01 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Keeping PAYG number

Currently have a PAYG phone just upgraded to a contract but want to keep my PAYG number is this possible?

Fergo by Level 1: Joiner
  • 1 replies
  • 0 kudos

Two devices...One Account

Hi,I,ve just joined O2 with a new device. I am the account holder but have another account that has my son,s device is on. I pay his too.Can I merge these two accounts so both mobile numbers show in My O2?

Resolved! Account balance

I have a screenshot of a msg that o2 sent me saying my account balance was £44.47 last Fri 19th nov , when I topped up.A few days later it said £24 ,my bolt on was taken and I sent one msg,the app won’t show my balance,I use free Wi-Fi all the time ,...

GH2000 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Pac replacement

Is it possible to get a pac code for a number and when used o2 gives a new number in its place so as to keep the contract active. Cheers

Rbarkley82 by Level 4: Observant
  • 3 replies
  • 0 kudos