Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

esim cancel

help

Old virgin customer

Hi All i was a Virgin customer and was moved over to O2 i have a pay mouthly phone when it moved over to o2 my phone contract sayed with Virgin and my monthly tariff is now with o2. Can i move my tariff say to Three and carry on paying Virgin for the...

i can use my phone ,need to make a payment

to whom concern , I have spoken with one of the customer service team and ask to cancel my contract , you supposed to took the payment from my personal account , as I mentioned my business account is closed , as I moved to Poland , and dont need uk n...

Can anyone tell me why my first direct debit payment to O2 is 31 pounds instead of 18 pounds it is?

Bills

Why O2 haven't deducted my monthly payment with my HSBC Direct Debit yet?

In this second bill, why O2 haven't deducted my monthly payment with my HSBC Direct Debit yet? The first bill I paid by my debit card. perhaps it disrupted the system? It's quite difficult to get through to o2. I'm not sure why you have to keep askin...

lost sim card

hello.i didnt use my sim card for last two years, need to order new one. cant find my new card

Trying to apply work discount to my bill

I have tried entering my work email on the on the o2.co.uk/open but the website keeps saying error try again later

Can t see my bill

I can't login to myo2app. I can only do through a browser. Don't know how much data left

Resolved! Change bank details

My daughter wants to pay for her phone. How do we change the bank details for one of my numbers

How can I know that my order is confirmed?

When I was doing the payment the phone get hanged and I was not suppose to see the confirmation regarding successful. When I go through my account balance amount was gone for the payment. Still I can't see the confirmation or order number

O2

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