Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256183 Views
  • 2 replies
  • 2 kudos

Cancellation

Account number: Outside of contract and would like to cancel, only had the sim card as part of a virgin contract for cheaper WiFi Cancel with immediate effect [Mod edit: Please do not share personal details as your posts are visible to the public. Th...

Alice1342 by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Account in credit

Hello how do I access a refund from my account as I have no switched provider. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Need my e-sim

You haven't emailed me my e-sim? Spoke to O2 earlier got hung up on and now both my phones have no service so I can't even ring you, what is going on? Please help

Resolved! Leaving o2

Hello, I want to leave o2. I have requested my PAC code. Is there anything else I need to do?

Callum95 by Level 1: Joiner
  • 791 Views
  • 2 replies
  • 0 kudos

Unable to change address - dropdown issue

Hi I’ve been trying to change my address endlessly via website which doesn’t work because they are that thick, that they cannot accept a manual entry. As it is a new address that doesn’t show on a dropdown, how is this my issue? I have my address fir...

panlechat by Level 1: Joiner
  • 414 Views
  • 3 replies
  • 0 kudos

Resolved! Data abroad

Will I be charged to use my data abroad on my account?

Paul82 by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

New phone

I’ve just been through the process of purchasing a new phone contract with you - the money has been taken but I have no confirmation of my order and my O2 says I have no products with you.

4431AG by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Prime Benefits Cancellation

Hi, I have just cancelled my free 3-month Amazon Prime benefits with O2 and I would like confirmation that I will not be charged on my next bill for it. The reason I feel it necessary to ask this is because I have previously cancelled Prime benefits ...

jalmo33 by Level 1: Joiner
  • 540 Views
  • 4 replies
  • 0 kudos