Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 431525 Views
  • 2 replies
  • 2 kudos

LE3 6UJ

02 is charging my mum for a call to the Gambia over a£1,000. I raised a complaint over 4 weeks ago because my initial complaint was not addressed. My Mum does not know anyone from Gambia. I asked 02 to investigate, send me an itemised bill for the la...

L0 by Level 1: Joiner
  • 869 Views
  • 2 replies
  • 0 kudos

Cancel my account

I’ve moved my number off O2 , why am I still being billed?

Rd74 by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on zone 1

HiPlease van you confirm my needs for making calls, texts and using data in Canada. Did I meed to buy the 1Gb bolt on and does that give data plus calls and texts please?

Ps5

Hi does anyone know if I can use spend cap to purchase through mobile on ps5 please

Steelo by Level 1: Joiner
  • 1545 Views
  • 1 replies
  • 0 kudos

Last payment

My contract ends today! How do I stop o2 from taking any more money cause I can’t find a phone number anywhere to talk to a HUMAN

Paul1965 by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Double data

My data has just doubled because I have joined virgin media my bill won’t go up in the future will it

Kev44 by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

Account has been closed

Hi. I keep getting bills from o2 when my account had been closed and I have paid the final bill?

Order number

Good evening, I am still waiting on one of my phone numbers to be ported - when I spoke to one of you agents she suggested it would be within 48 hours. We have now exceeded this and I am concerned. please can you get in touch and let me know what is ...

Dilinchev by Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos

Resolved! Travel

Hi I’m going to Barcelona tomorrow and just checking my phone and data will work on my number ********* your site says it will work but when I went to Belgium in March it didn’t work and I did have data I could only use data when on wi-fi if you coul...