Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237035 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel contract

Hello I would like to cancel my contact, I'm trying to log in online but it's saying I need to enter a code that has been sent to my o2 number. I do not have this sim anymore so cannot retrieve the code.

Demi2 by Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

New tariff

I am changing tariff to monthly £12.81. However when I go to select it says monthly payment £25.63

Wolf45 by Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos

SIM-only upgrade requires a full credit check?

Hi I've been a SIM-only customer for many years and never got any phones with my upgrades (Because they're just overpriced, in my opinion).So I couldn't be bothered to change my contract for the past 4 years or so and just kept it rolling until this ...

JCafe404 by Level 1: Joiner
  • 6108 Views
  • 15 replies
  • 0 kudos

Resolved! Subscription

I want to cancel subscription that is connected to my phone bill ? I am not aware of and I see coming out of my account Microsoft Apple Store this month costs me £40.17

LMcD by Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Resolved! SIM Replacement

I started a VOLT contract with Virgin Media. You sent me a SIM weeks before the Virgin engineers arrived to install their equipment. I didn't want to activate the O2 SIM until the Virgin equipment had been installed. Unfortunately I have lost the ori...

John_Joe by Level 1: Joiner
  • 547 Views
  • 1 replies
  • 0 kudos

cannot login to my 02

changed my password,multiple attempts to login to my account but keep getting verification codes which i enter then it goes back to beginning of process again

I need a refund

I cancelled my account and am due a refund but haven't received it. I had an email about a credit note It says to log in to request a refund but as I've closed my account I can't log in

123gghj by Level 1: Joiner
  • 187 Views
  • 1 replies
  • 0 kudos