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Renewing Big Bundle

koala321
Level 4: Observant
  • 40 Posts
  • 5 Topics
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Registered:

Hello, is there a way of renewing £10 data Big Bundle if it runs out before the renewal date. As far as I can see the only way to get more data is to buy a Bolt-on but can the Big Bundle be renewed early?

 

Thanks 

 

 

😀

 

 

 

 

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pgn
Level 55: Good Authority
  • 20140 Posts
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Registered:

Hi @koala321 

Big Bundles renew on the same date each month that you first topped-up.

In your case, as you have run out of data before the renewal date, the best option is to top-up early and add a suitable Bolt Ons by visiting My O2 and clicking My tariff and Bolt Ons.

Bear in mind you will still need at least £10 credit in your PAYG balance for your bundle to renew on its renewal date - so add this on to the top-up before you add the bolt-on, if you can!

 

One of the bolt-ons below for PAYG from the list here: https://www.o2.co.uk/help/pay-as-you-go/bolt-ons might do, so top up £15, get the 1-month bolt-on, and still have £10 left for your normal renewal:

Snack 500MB Data:

  • £5 one off payment for 500MB of UK data to use within 31 days.
  • To get the Snack 500MB Data Bolt On, go to My O2, or call 2202 from your O2 phone or text SNACK500 to 21300, for free.

Good luck!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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pgn
Level 55: Good Authority
  • 20140 Posts
  • 158 Topics
  • 251 Solutions
Registered:

Hi @koala321 

Big Bundles renew on the same date each month that you first topped-up.

In your case, as you have run out of data before the renewal date, the best option is to top-up early and add a suitable Bolt Ons by visiting My O2 and clicking My tariff and Bolt Ons.

Bear in mind you will still need at least £10 credit in your PAYG balance for your bundle to renew on its renewal date - so add this on to the top-up before you add the bolt-on, if you can!

 

One of the bolt-ons below for PAYG from the list here: https://www.o2.co.uk/help/pay-as-you-go/bolt-ons might do, so top up £15, get the 1-month bolt-on, and still have £10 left for your normal renewal:

Snack 500MB Data:

  • £5 one off payment for 500MB of UK data to use within 31 days.
  • To get the Snack 500MB Data Bolt On, go to My O2, or call 2202 from your O2 phone or text SNACK500 to 21300, for free.

Good luck!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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MI5
Level 94: Supreme
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@koala321 

If you call 4445 o2 will start your next bundle early. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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