Renewing Big Bundle

[Anonymous]

Hello, is there a way of renewing £10 data Big Bundle if it runs out before the renewal date. As far as I can see the only way to get more data is to buy a Bolt-on but can the Big Bundle be renewed early?

Thanks 

😀

[pgn · Accepted solution]

Hi @Anonymous 

Big Bundles renew on the same date each month that you first topped-up.

In your case, as you have run out of data before the renewal date, the best option is to top-up early and add a suitable Bolt Ons by visiting My O2 and clicking My tariff and Bolt Ons.

Bear in mind you will still need at least £10 credit in your PAYG balance for your bundle to renew on its renewal date - so add this on to the top-up before you add the bolt-on, if you can!

One of the bolt-ons below for PAYG from the list here: https://www.o2.co.uk/help/pay-as-you-go/bolt-ons might do, so top up £15, get the 1-month bolt-on, and still have £10 left for your normal renewal:

Snack 500MB Data:

• £5 one off payment for 500MB of UK data to use within 31 days.
• To get the Snack 500MB Data Bolt On, go to My O2, or call 2202 from your O2 phone or text SNACK500 to 21300, for free.

Good luck!

[MI5]

@Anonymous 

If you call 4445 o2 will start your next bundle early.