Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! Mms

I get text messages from O2UK saying Mms DOWNLOAD. wtf? Im not going to juat download random stuff. How do I stop it?

Pmars by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Ordered new phone, date available now changed?

Hi, I’ve just ordered a new pay monthly phone to collect from a local store. It says it’s available today, so I chose to collect instead of paying for delivery tomorrow. Anyway on the email I received after ordering it now states it’s estimated for 4...

Sarah5 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Planned network upgrades

Hi! Bit of a long shot but is anybody in the Corby area? I got a text two weeks ago saying my signal would come and go today due to essential work being carried out in the area. That's fine but I remembered I got a text last week saying the same thin...

SD1987 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Damaged phone

Droped my phone and smashed the screen no insurance can 02 help?

Resolved! My Account

I want to cancel my SIM only contract

Amanda2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Deposit

How do you claim back your deposit when starting a new plan

Asim by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! I am abroad and have no service

I am abroad in Spain, I have No service... I have turned Data roaming on and took my SIM card in and out... I have also tried to manually connect to a network.. nothing seems to be working!

Elise by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Upgrade fraud - scared

I received a load of emails this evening (22:30) stating I had upgraded my phone and that it would be delivered tomorrow, and a separate text message asking me to click a link to agree to the phone plan credit agreement which I did not. The online ch...