Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Iphone 13 Pro Max delivery

Hi. I ordered a Iphone 13 Pro Max. At time of order it stated 1 week wait. I still haven't received it and when I look on O2 website it is indicating 4 weeks for new orders. Does this mean mine has been delayed by 4 weeks or am I in a queue based on ...

Resolved! My account password

How do i contact 02 about my account password

Resolved! Change of payment date

Hello, I would like to change the payment date for my monthly device plan and tariff. I could not find where to go through the my o2 app

Resolved! 5G SIM

Can I order a 5G SIM PLEASE

Resolved! NHS Lothian discount on bill

Hi I work for nhs and have previously had discounted bills just got new hand set and tariff require discount added back to my account?

Resolved! New order

Can you help me track my order

Resolved! Using internet in spain

Why am I unable to gain access to the internet while here in Spain

Resolved! Phone bill

Hi I have not been working due to having COVID. I was wondering if I could pay my phone bill on the 21st of October please and thank k u.

Resolved! Contract change

Me and my wife have contracts.. She receives more data than me but does, nt use data.. I pay both contracts by direct debit.. I was wondering if I could swap numbers on the contracts.?

Resolved! Issue with order

Received a phone call claiming to be O2 said entitled to 40% on upgrade to phone. Went ahead with order for IPhone 13max Pro, paid £30 to O2 28.9.21. Sent Samsung, contacted via whats app given address to send back which I did at a cost of £9.95 had ...

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