Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! International bolt on

Hi. I’m in the Caribbean and have added the international bolt-on but whenever I try and call the uk it won’t connect despite having the correct dialling codes. So very very frustrating and impossible to contact o2 who only seem to want to live chat ...

Resolved! disconnection of 4G on my iPhone

I have received a text saying that 4G has been disconnected from my phone by O2. Was it a scam or genuine. I can't seem to find out.

Resolved! Payments

Is there any chance I can work round my contract and pay off please

Resolved! More data needed

I need more data. Doesn’t renew until the 20th and it’s not letting me add it. Can’t do anything until my bill date. Bloody confusing

Resolved! Sim

Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. So I have tried putting my old sim back in to my old phone and now tha...

Resolved! Leaving Contract

Hi All, I'd like to know what my options are to leave my contract. I have an 12 month o2 refresh plan, it's been only 3 days since I upgraded but I would like to cancel my contract. Is it possible to pay off my device (in order to keep it) and leave ...

Resolved! I need my invoice number on a recent upgrade

Hello please can you tell me how I can get my invoice number and IMEI number for my new phone

I cant call to another country

5

Resolved! Bundle charge

Hil have a 5 pounds bundle monthly. This month I was charged 10 pounds. Would you please tell me why. Thanks

Resolved! Phoning from UK to a UK mobile whilst in Spain

Hi All, I'm on an O2 pay monthly unlimited minutes contract.My partner is working in Spain for 1 week, and has a UK Tesco mobile. My question is, if I phone them, is this part of my unlimited minutes, or will it attract additional charges?We usually ...

O2

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