Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change a recent order

I have ordered the wrong colour Apple Watch can I change this in the original order?

Resolved! adding a spend cap

can anyone tell me exactly how to go about adding a spend cap on the monthly usage of my new smartphone? I seem to go round and round in circles.

Resolved! When does my roaming data come back on?

I just paid a overdue bill online.When will my roaming data be reactivated?

Resolved! Upgrade

If I upgrade from a 4g phone to a 5g one do I need a new sim card? Also, what should I do if I want to keep my same phone number.

Resolved! Cancelling disney+

Hello my subscription offer ran out thought it would be an instant cancellation but it has ran on for two months now I don't use it and would like to cancel thanks

Resolved! Replacement sim

Hi, i would like to get a replacement sim how do I go about this?

Pixel 6 pre order

Can you let me know if you will be stocking pixel 6 phone as I am coming to end of contract this month thanks

Resolved! Number Transfer Issues

I have used my PAC code to transfer my number from Three to O2, the switch is set for today, however for some reason when anyone calls me or texts me it goes through to what i believed was my now defunct SIM on my old phone....Any ideas? Thanks in ad...

Resolved! Going abroad

Can I use my phone abroad without extra charges

Resolved! Upgrade because of lost phone

Trying to upgrade due to lost phone but now trying to send a code to verify it’s me

O2

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