About Heanster007

Heanster007 · 07-09-2021

I have 10GB left of 25GB allowance. Stopped working, tried everything even swapped SIM into another O2 phone - still no data. Can't get through on chat - only option is a callback to me in 3 days! I have six accounts with O2, needless to say I am now...

Heanster007 · 01-10-2020

My wife and I have swapped phones. Her phone is a paid for 5G phone whereas my phone is on contract with O2 but is a 4G phone. I would like to use the 5G network (I am in the right area for coverage). Can I get a 5G SIM from O2 even though my contrac...

Heanster007 · 08-04-2020

I have had my new phone for 14 days and it has developed a fault. I have been in touch with the manufacturer who ran through a sequence of attempts to clear the fault but it persists. They admit that my phone is faulty and I should send it in for rep...

Heanster007 · 09-09-2021

Don't understand that; had this phone and SIM for a couple of years. no bolt-ons. Arranged a callback (three days later!!!) from O2 but of course they never phoned. It really is time to look at another provider - after 12 years with O2 I have lost fa...

Heanster007 · 01-10-2020

The phone on contract in my name with O2 is a Galaxy Z Flip which my wife uses ... but the one I am using now is a Galaxy Note20 Ultra 5G which we own outright.

Heanster007 · 16-04-2020

Thanks. Call queues still not allowing me to speak to anyone unfortunately

Heanster007 · 08-04-2020

As soon as the device balance is paid the airtime (line rental) can be cancelled without charge

O2

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User Activity

Data stopped working

Can I get a 5G SIM?

New phone is faulty

Re: Data stopped working

Re: Can I get a 5G SIM?

Re: New phone is faulty

Re: I want to cancel new contract