Regarding student discount

[lonesage]

I recently got a new sim

And I need to add my student discount.

The store guy told that I can do this by sending my discount code from unidays to 61202.

But I m getting the following message as reply "O2: Sorry we didn't recognise that. Please check your keyword and try again."

Kindly help me to add my discount to my plan.

[Enlli · Accepted solution]

Might be in here

Guide: O2 Open & Friends and Family discounts - How to sign up 

[pravesh]

same is happening with me if your problem has been solved can you please help with that.

[pgn]

All in the link above, @pravesh -

Student discount

To claim your student discount text your code to 61202 from any mobile. You will receive a confirmation text back that says you will be notified when your request is processed.

Help page here for students on studentoffer (follow the link for details on how to sign up to UNiDAYS).

If the short code fails, disable dial assist in phone settings.

I've also seen this happen on SMS short codes, eg for INFO or BALANCE or Priority rewards: delete the number from your phone address book, key it in anew as you send the SMS, @pravesh. Good luck!

[pravesh]

i have done it multiple times but at end the y are replying with this - O2: Sorry we didn't recognise that. Please check your keyword and try again.

[pgn]

Back to Unidays via the link above for the code again - take care for 0 and O, or 1 and l, @pravesh 

[pravesh]

yes i have doe it multiple times and i have checked for both O and 0 , 1 and I but it is happening same. is there any other alternative it is really very frustrating i mean i m trying from yesterday and every single person is telling me different process.

[pgn]

Are you sure you have a device that is included in the offer as per the link above, @pravesh?

Eg: "If you’re buying a device that has a free airtime promotion, you won’t be able to add the discount."

https://www.o2.co.uk/termsandconditions/rewards/student-offer-refresh-airtime-and-accessories

[pravesh]

Yes, i have checked discount was told by the employee itself and i m paying 22 pound for airtime like day before yesterday i have purchased a phone and my friend has purchased a watch and employee told us that discount is only available if you buy a phone not on a watch 

[madasaf1sh]

@pravesh 

Are you using the right code for the right offer, and did you do the order in store or online???

These are the current offers on Unidays