04-10-2023 10:07
I made a payment for an upgrade, but that upgrade was canceled by the agent and another payment was taken for the same amount. The £105 has not been refunded, essentially I have paid twice for 1 upgrade
04-10-2023 10:34 - edited 04-10-2023 10:34
04-10-2023 10:34 - edited 04-10-2023 10:34
Best to contract Payment Management
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Or Message them
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