This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Refund for a payment made

Bimpey
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-10-2023 10:07

on ‎04-10-2023 10:07

I made a payment for an upgrade, but that upgrade was canceled by the agent and another payment was taken for the same amount. The £105 has not been refunded, essentially I have paid twice for 1 upgrade

Message 1 of 2
273 Views
0 Kudos
1 REPLY 1

Enlli
Level 69: Guiding Light
  • 8866 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

‎04-10-2023 10:34 - edited ‎04-10-2023 10:34

‎04-10-2023 10:34 - edited ‎04-10-2023 10:34

Best to contract Payment Management 

 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or Message them

Facebook (https://o2uk.co/O2CFB) 
X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
267 Views
0 Kudos
Top Kudoed Authors
View All
Top