Reference code 14

[Shauniewils]

I bought a new iPhone and ever since i can't get my data on my apple watch, when i go to add the plan to my watch it says to call 2022 and quote reference code 14. i have done this and they sent an esim now i have no network on my phone or watch and no one knows how to help?

[Cleoriff]

@Shauniewils 

I'll tag @O2Sarah- for you. Hopefully, she'll be able to help.

[O2Sarah-]

Thanks for the tag @Cleoriff 

@Shauniewils I will send you a private message so we can look into this.

[Cleoriff]

Thanks again Mrs Hard Worker @O2Sarah- 😂