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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23401 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 213334 Views
  • 2 replies
  • 2 kudos

migrating my family sim on virgin to o2

Hi,I'm trying to migrate my family pay monthly SIM cards from Virgin to O2 ,the ist o2 sim was upgraded when they upgraded my virgin braodband.I had 3 family sim and manged to change to 2 to o2 sim.When i went to pourchase another thrrough special o2...

APS by • Level 1: Joiner
  • 429 Views
  • 2 replies
  • 0 kudos

Resolved! Average data use

Hi can anyone tell me how I find out my average monthly data use please ( can only see the current month on my account) thank you

ka5 by • Level 1: Joiner
  • 543 Views
  • 3 replies
  • 0 kudos

Resolved! Phone call received

Hi, I received a phone call about an upgrade, please can I check the number?

Resolved! O2 Customer Service Agent Screws my Account up

After returning an Upgrade that I was not happy with. I decided to call 202 on Friday morning to discuss options. The Customer Service Agent decided to take it to change my data package as I was on the "Wrong Kind of Data Package for an iPhone" I tri...

Resolved! How to cancel insurance

I don’t know how to cancel the insurance you guys put on my phone contract

Megan918 by • Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

How soon  after bill arrives does it need paying

Allie4545 by • Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

Bad Decision

After leaving EE after taking out a virgin package with an O2 Sim since they tried to change me over I’ve had no mobile phone at all after numerous conversations with customer services they tell me they can’t do anything till Monday because they only...

Watty by • Level 1: Joiner
  • 332 Views
  • 1 replies
  • 0 kudos

Resolved! Contract end

Hi...my contract ends on 31 March...would I be allowed to leave,then re join o2 with a sim only plan from a third party,as they are cheaper than o2 own deals...thanks

Dkcdkc1 by • Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos
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