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Reference code 14

Shauniewils
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I bought a new iPhone and ever since i can't get my data on my apple watch, when i go to add the plan to my watch it says to call 2022 and quote reference code 14. i have done this and they sent an esim now i have no network on my phone or watch and no one knows how to help?

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Cleoriff
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@Shauniewils 

I'll tag @O2Sarah- for you. Hopefully, she'll be able to help.

Veritas Numquam Perit

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O2Sarah-
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Thanks for the tag @Cleoriff 

@Shauniewils I will send you a private message so we can look into this.

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Cleoriff
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Thanks again Mrs Hard Worker @O2Sarah- 😂

Veritas Numquam Perit

Girl in a jacket
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