Solved: Re: Reduce bill

Ma2 · ‎21-07-2020

I have a contractor and on pay monthly. I want to reduce my contract, I have no bolt ons. Can I do this?

MI5 · ‎21-07-2020

If you cannot do it in your MyO2 you are not eligible for it, sorry.

Your only option would be to upgrade to a cheaper sim only tariff when your minimum term is completed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-07-2020

@Ma2

If you are on a refresh flex plan you can change up or down once per month.

https://www.o2.co.uk/refresh/flexible-tariffs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Ma2 · ‎21-07-2020

Do I have to contact o2? I checked on my o2 and only options I have is to upgrade not downgrade

MI5 · ‎21-07-2020

@Ma2

If you cannot do it in your MyO2 you are not eligible for it, sorry.

Your only option would be to upgrade to a cheaper sim only tariff when your minimum term is completed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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