06-12-2018 18:13 - edited 06-12-2018 18:15
@Norm Yes, when the network is down affecting 32 million customers, there would be a lack of communication. Please read this link: https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758
Edit: @hotdog1 Please see this link: https://community.o2.co.uk/t5/Pay-Monthly/Compensation-for-loss-of-network/m-p/1177547
on 06-12-2018 20:05
Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback.
The community team.