Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018
Accepted Solution

Recent outage

How much longer is this issue going to continue?
As all of my contracts are currently affected
The lack of communication is disgraceful leaving millions in the lurch like this.
Level 1: Joiner
Posts: 1
Registered: ‎19-08-2017

Re: Recent outage

Costing me money,not happy at all

Level 63: Greatness Assured
Posts: 12,370
Registered: ‎31-03-2010

Re: Recent outage

[ Edited ]

@Norm Yes, when the network is down affecting 32 million customers, there would be a lack of communication. Please read this link: https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

 

Edit: @hotdog1 Please see this link: https://community.o2.co.uk/t5/Pay-Monthly/Compensation-for-loss-of-network/m-p/1177547

I DO NOT WORK FOR O2

Moderator
Posts: 15
Registered: ‎05-12-2018

Re: Recent outage

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team.