cancel
Showing results for 
Search instead for 
Did you mean: 

Recall Note 7

Lidenbrock
Level 2: Apprentice
  • 25 Posts
  • 1 Topics
  • 1 Solutions
Registered:

Can anyone tell me what's happening re the Note 7 Recall by Samsung? I received my Samsung Note 7 on a pre-order. There doesn't seem to be anything on the O2 website giving information about the recall.

Message 1 of 41
9,158 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151772 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/td-p/994953
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 41
6,510 Views
40 REPLIES 40

MI5
Level 94: Supreme
  • 151772 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/td-p/994953
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 41
6,511 Views

Cleoriff
Level 94: Supreme
  • 127633 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Lidenbrock All explained here in this thread. http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/m-p/995374#M16841

Advice is to ring Samsung directly.....

Edited to add phone number for Samsung 0330 7261000

Veritas Numquam Perit

Girl in a jacket
Message 3 of 41
6,510 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/m-p/994953#M16742 Official o2 response

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 41
6,508 Views

Bambino
Level 86: Prestigious
  • 24391 Posts
  • 1059 Topics
  • 3818 Solutions
Registered:

Anyone who has received a Note 7 should follow the recall procedure, but this article explains which Note 7's are more likely to have problems.

https://bgr.com/2016/09/05/galaxy-note-7-recall-battery-explode/

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 41
6,480 Views

MI5
Level 94: Supreme
  • 151772 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
So it "might" be safe if made in China - not too reassuring, is it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 41
6,473 Views

Bambino
Level 86: Prestigious
  • 24391 Posts
  • 1059 Topics
  • 3818 Solutions
Registered:

Not very reassuring at all. Yet another reason not to be the first one on the block to have the latest and greatest phone. Never a great idea, in my opinion.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 41
6,458 Views

Cleoriff
Level 94: Supreme
  • 127633 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Bambino wrote:

Not very reassuring at all. Yet another reason not to be the first one on the block to have the latest and greatest phone. Never a great idea, in my opinion.


Yes it's funny how things work. I was determined to have a Note 7 this year....then sat back and thought why?

I didn't use half the functions on my Note 3.....so went for the Note 4...and I am quite happy not using half the functions on that Smiley Very Happy

Veritas Numquam Perit

Girl in a jacket
Message 8 of 41
6,450 Views

MI5
Level 94: Supreme
  • 151772 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Have you considered a Nokia 3310?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 41
6,444 Views

Cleoriff
Level 94: Supreme
  • 127633 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@MI5 wrote:
Have you considered a Nokia 3310?

No...why would I?

Veritas Numquam Perit

Girl in a jacket
Message 10 of 41
6,439 Views