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AK1706
Level 1: Joiner
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on ‎27-11-2023 10:44

on ‎27-11-2023 10:44

I have just had a message off O2 saying I have sent a MMS message today.I haven’t sent any messages today.I wouldn’t even know how to send a MMS message.Thankyou

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MI5
Level 94: Supreme
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on ‎27-11-2023 11:11

on ‎27-11-2023 11:11

@AK1706 

Guide for reference Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
Level 94: Supreme
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on ‎27-11-2023 10:47

on ‎27-11-2023 10:47

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
  • 151642 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎27-11-2023 11:11

on ‎27-11-2023 11:11

@AK1706 

Guide for reference Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 66: Unequalled
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on ‎27-11-2023 11:13

on ‎27-11-2023 11:13

If you send a text to an email address, or to a group of numbers, or go over the character limit for a text then your phone will convert the message to an MMS @AK1706 

See this guide for further information and how to prevent it happening again:

Guide: Accidental MMS Sending and How to Avoid it 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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