Purchase I never made.

[Anonymous]

Hi, I have a blackberry curve 9320 and I got a text yesterday from o2-UK saying "Hi, you recently brought something by charging it to your mobile bill. We would like to ask you a few questions about your experience of using this service." I then get a following text from 23333 saying "How satisfied overall, were you with your experience of making your purchase in this way? From 10 (very satisfied) to 1 (very dissatisfied). I have no idea what they are talking about because I have not made any recent purchases. Need some help of what this is all about.

[MI5]

Call CS for clarification if you are unsure about any charges on your account.
Your "myO2" should also give you a breakdown of any charges.

[Anonymous]

I have checked my o2 and the last time I spent  money on my mobile was when I topped up on april 7. Could it be for that even though it was over 1 and a half months ago??

[MI5 · Accepted solution]

Most likely just an error and sent to the wrong number.
Or spam - either way, I would delete it and forget about it.

[Anonymous]

Only thing I can think of is http://www.o2.co.uk/chargetomobile

CS will clarify.

202 contract.
4445 Payg.

[MI5]

I've googled the number 23333 and it appears to be a scam from a marketing company so just ignore it.
Don't waste your money calling CS.

[Anonymous]

Well just before that text, I got a message from o2-UK talking about my purchase and that is the same number I get messages when I change my tarrif, "top up £20 and get an extra 10 pounds credit" and some o2 priority messgaes.

[Anonymous]

Probally just something like sent to wrong person. Anyway, thanks for the replies.

[MI5]

Maybe O2 are using that number now then but the Google results could be out of date.

[Anonymous]

You're welcome

In the end it better being safe than sorry on checking it out.

Perhaps @Toby who is O2 site staff could assist if you private messaged him - http://community.o2.co.uk/t5/user/viewprofilepage/user-id/60444